Legal
Terms & conditions
Effective for engagements from March 2026
These terms govern marketing, design and production services offered by Sincronía Agency. By confirming a plan or commercial proposal you accept these conditions.
1. Scope of service
Each plan (Impulso, Growth, Escala, brand design, add-ons) includes deliverables listed in the commercial proposal or the catalog in force at signing.
Items not explicitly included (ad spend, premium stock licenses, domains, hosting, etc.) are quoted separately unless agreed otherwise.
2. Payment and billing
Catalog prices are in Argentine pesos (ARS) unless stated in USD for design services.
Payment terms (deposit, monthly, milestones) are defined in the proposal. Late payment may pause deliverables until resolved.
3. Timelines and revisions
Delivery timelines start once deposit and complete brief are received. Each stage includes revision rounds agreed in the proposal.
Scope changes, extra assets or additional revisions may adjust price and schedule.
4. Approvals and client materials
The client must provide logos, copy, access and materials in editable formats when applicable. Client delays may shift delivery dates.
Timely approval of deliverables is deemed acceptance to proceed to the next stage.
5. Intellectual property
After full payment, the client receives agreed usage rights on approved final assets. Sincronía retains rights over internal methodologies, templates and tools.
Sincronía may showcase work in portfolio and social unless a signed NDA says otherwise.
6. Cancellation
Either party may terminate with written notice per the proposal. Work already performed and incurred costs (production, media, third parties) are non-refundable.
Deposits cover team reservation and initial planning.
7. Limitation of liability
Sincronía does not guarantee specific commercial outcomes (sales, organic ranking, ROAS) as they depend on market, product and media budget.
Our obligation is to deliver contracted services with professional diligence.